How to use AI in favor of the HD Customer Experience

According to all the studies that are being published about what the marketing trends may be for the next 2021, ...
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PS5: What can the console do in rest mode?

Putting our console in rest mode is something that hasn’t really changed from PS4 to PS5. This is actually a very ...
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What is Intelligent Process Automation and how to get started with it

For some years now, intelligent process automation, or IPA, has been helping to improve productivity and efficiency, as well as ...
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QLED vs. LED vs. OLED: what’s the difference?

If you are looking for a television or if you go directly to a store, you will have access to ...
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Self-service in customer service, through bots and AI

The pandemic has dramatically accelerated the digitization of companies, including those that provide services to companies specializing in customer service ...
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How to use new technologies to learn English?

Contrary to what we were used to at school, learning a language is not done exclusively in books. Indeed, as in ...
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Examples of use cases of Machine Learning in Digital Marketing

Decades ago, when someone heard about artificial intelligence, they automatically thought of robots invading the world and subjecting people to ...
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The future of Contact Centers goes through AI.

To say that the future of the Contact Center passes through artificial intelligence is nothing new. However, do you know what ...
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iPhone: 9 security settings and settings to know!

We may not pay much attention to personal information on your iPhone. But what if someone malicious took over your device ...
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How to improve your performance in video games?

Tired of being a noob? I feel your pain. As someone who enjoys competition, I can’t stand the thought of being bad ...
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